Inbound Call Centre Agent Logistics

R 12.000,00 monthly Ekurhuleni, Gauteng 30 May

HotelJobs CC

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  • Description

    Minimum Requirements

    1. Min 6 month experience in Inbound Call Centre Transport and Logistics
    2. Proven track record in respect to KPI Adherence
    3. Must have reliable transport and based on the east rand
    4. Grade 10 exemption is an inherent requirement
    5. Clear credit and criminal record

    Summarized Job Description

    1. Deal with incoming queries and requests from both new and existing customers both via telephone and email
    2. Capture and process orders for delivery, liaison with warehouse and reporting back to management
    3. Followup with deliveries, escalate delays to supervisor for resolution
    4. Management of priority accounts, full KPI adherence
    5. Assist with both access and border control escalations
    6. General administration

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Inbound Call Centre Agent Logistics

  • Recruiter

    HotelJobs CC

  • Province

    Ekurhuleni, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 12.000,00 monthly

  • Apply now

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