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Inbound Call Centre Agents

Pretoria, Centurion and Midrand Areas

R 7.200,00 monthly City of Tshwane, Gauteng 8 April

Cover For Life Insurance

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  • Description

  • Position: Inbound Call Centre Agent.

    Duties Responsibilities
    Telephonic first line support to external clients
    Logging of calls on the call centre logging system
    Follow up on issues logged until resolved
    Call followups must be done on a regular basis
    Responsible for Reporting and statistics.

    Desired Experience Qualification
    Microsoft proficient

    Be prepared to work standby and shifts
    Be prepared to work overtime
    Be fluent in spoken and written English
    Have good verbal and written communication skills
    Have a high level of client service orientation
    Have an ability to work with people at all levels Clients and management
    Have excellent telephone etiquette
    Have excellent client liaison

  • Number of vacancies: 90
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Inbound Call Centre Agents

  • Recruiter

    Cover For Life Insurance

  • Province

    City of Tshwane, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 7.200,00 monthly

  • Apply now

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