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inbound calllcentre agents

City of Johannesburg, Gauteng 26 November

PEMPOLLI AFRICA WORLDWIDE

  • Description


  • Prompt answering of all incoming calls;
    Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;-
    Forward quotes to customers and information on general enquiries;
    Follow-up on all quotes to customers – turn each enquiry into a reservation;
    Meet minimum call and reservation quotas to meet set daily targets;
    General Call Centre duties and administration tasks;

    Requirements:
    - Grade 12 certificate.
    - Minimum 2 years Call Centre experience in a service-driven business environment.
    - Computer literacy requirements: intermediate level in MS Office Word – Basic Excel.
    - Excellent documentation, organization, and project management skills


  • Number of vacancies: 28
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • inbound calllcentre agents

  • Recruiter

    PEMPOLLI AFRICA WORLDWIDE

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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