inbound calllcentre agents
City of Johannesburg, Gauteng 26 November
Description
Prompt answering of all incoming calls;
Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;-
Forward quotes to customers and information on general enquiries;
Follow-up on all quotes to customers – turn each enquiry into a reservation;
Meet minimum call and reservation quotas to meet set daily targets;
General Call Centre duties and administration tasks;
Requirements:
- Grade 12 certificate.
- Minimum 2 years Call Centre experience in a service-driven business environment.
- Computer literacy requirements: intermediate level in MS Office Word – Basic Excel.
- Excellent documentation, organization, and project management skills
- Number of vacancies: 28
- Minumun level of education: Grade 12 /N4 (Matric)
- Availability for travel: No
- Availability for change of residence: No
Requirements
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Ad summary
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inbound calllcentre agents
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Recruiter
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Province
City of Johannesburg, Gauteng
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Work type
Full Time
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Type of contract
Permanent contract
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Salary
Negotiable
- Apply now
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