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Inbound sales agents

R 8.000,00 monthly eThekwini, KwaZulu-Natal 31 October

HotelJobs CC

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  • Description


  • Duties:

    Management and resolve customer complaints
    Sell products and place customer orders in the computer system
    Identify and escalate issues to supervisors
    Provide product and service information to customers
    Research required information using available resources
    Research, identify, and resolve customer complaints using applicable software
    Process orders, forms, and application
    Route calls to appropriate resources
    Document all call information according to standard operating procedures
    Recognize, document, and alert the management team of trends in customer
    Qualifications.

    Grade 10 ,11, 12 or equivalent
    Proficient in relevant computer applications
    No experience needed , training is provided
    Knowledge of customer service practices and principles
    Excellent data entry and typing skills
    Superior listening, verbal, and written communication skills
    Ability to handle stressful situation appropriately.

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Inbound sales agents

  • Recruiter

    HotelJobs CC

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 8.000,00 monthly

  • Apply now

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