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IT Technician

R 32.800,00 monthly Bojanala Platinum, North West 10 June


  • Description

  • Duties & Responsibilities
    Main Responsibilities:

    Providing end-user (first and second line) support request on both hardware and software related problems
    Install and configure new end user computers and associated peripherals as needed
    Configuration, maintenance and update of mobile devices and laptops
    Logging, allocation, attendance, and follow-up of IT service requests using the IT Service Desk application
    Comply with IT policies and standard operating procedures
    Liaise with contractors and external suppliers regarding procurement of IT related goods
    Receiving of procured IT equipments and ensuring IT Asset register is updated
    Ensure adequate maintenance of printers and multi-purpose copiers and ensure optimal usability is maintained always
    Perform network and end user PC fault finding and ensure that end user workstations perform optimally
    Set up and configure Dictaphones, dragon, and transcription equipments and software
    Audio-visual setup in boardrooms for meetings
    Routine checks of boardrooms’ IT equipment and fax test and completing the checklist daily
    Automating process such as creating software package for mass deployment/project rollout
    Rotational After Hour support

    Additional Responsibilities:

    Shadowing the IT contractors/vendors
    Filling up the building generator with fuel
    Ensuring minimum stock level and the stocks in store are maintained
    Documenting old IT equipment before removal/storage to the basement stores
    Printing of and granting permission to user’s access tags
    Checking fire escape doors for compromise
    Ensuring the aircons in UPS room and patch rooms are in working order
    Ensuring the surveillance cameras are in working order
    Carrying out load test on UPSs in boardrooms and patch rooms
    Qualifications & Experience
    Minimum Matric or NQF equivalent (NQF Level 4)
    Diploma/Certificate in IT or related field
    A+ or N+ certification or Microsoft certified IT professional certification as added advantage
    Minimum 2-3 years' desktop support experience
    Knowledge and Skills
    Proficiency in Windows 10 and Microsoft Product Suites
    Understanding of IT principles and an ability to communicate technical concepts effectively to varied audience including senior management and partners.
    A keen attention to detail
    Ability to work independently, with minimal supervision
    A sense of urgency and deadline orientation
    Taking initiative and being pro-active
    Strong sense of discretion and confidentiality required
    Good communication skills
    Ability to meet deadlines and manage stress effectively in high-pressure situations
    Excellent communication skills
    Analytical thinking and problem solving

  • Number of vacancies: 4
  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • IT Technician

  • Recruiter


  • Province

    Bojanala Platinum, North West

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 32.800,00 monthly

  • Apply now

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