IT Technician

R 15.000,00 monthly City of Tshwane, Gauteng 13 May

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  • Description


    As a IT Technician you are required to help with 2nd and 3rd line queries of all supported software and hardware within our environment. You will be required to respond and resolve escalated helpdesk tickets within SLA. You will be required to be on standby on a rotational basis and also work Saturdays on a rotational basis. Users will be attended to remotely, by email, walk-in and via deskside support.
    Attend to escalated Helpdesk Tickets
    Assist with complicated Computer Setups
    Maintenance of equipment
    Hardware and software troubleshooting
    Equipment security
    Ad hoc duties as is required

    A+ and N+
    2 - 5 yrs. experience
    Desktop/ Laptop and user support
    Windows 10 troubleshooting knowledge
    Understanding of VPN/LAN/WAN
    Mac Troubleshooting
    Knowledge of ticketing system
    Anti-Virus and Encryption

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • IT Technician

  • Province

    City of Tshwane, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 15.000,00 monthly

  • Apply now

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