Junior Second Line Messenger - Cape Town in Western Cape - JobCrystal


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Recruiter from sector Human Resources, located in Western Cape, From 1 to 10 workers

    About this job ad 17 July


  • R 20.000,00 monthly
  • Province

  • Cape Town, City of Cape Town, Western Cape
  • Description

  • Messaging infrastructure support analyst specialising in messaging and collaboration technologies, supporting contracted Computacenter customers. Please note that this is an infrastructure support role and not focused on user/account administration.
    Supporting Computacenter customers’ messaging and collaboration environments remotely from Cape Town
    Incident investigation and resolution in accordance with agreed SLAs and working within the ITIL framework
    Pro-active monitoring using, amongst others, automated tools/reports where available
    Limited project work for new deployments/migrations/upgrades as required
    Root-cause analysis for complex issues as per the problem management process
    Out-of-hours standby, approximately 1 week per month
    Ad-hoc out of hours work as required for changes and project work
    Reviewing on a regular basis documentation assisting the team in its day-to-day work

  • Requirements

  • Minumun level of education: Ocupational Certificate /N5
  • Years of experience: 3
  • Language(s): English ,Afrikaans
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Junior Second Line Messenger - Cape Town in City of Cape Town, Western Cape

  • Recruiter

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 20.000,00 monthly

  • Apply now

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