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Key Accounts Manager

R 22.000,00 monthly City of Cape Town, Western Cape 6 October

HotelJobs CC

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  • Description


  • Key Performance Indicators will include, but not limited to;

    Annual sales target achievement
    Promotional calendar planning
    To maintain & maximize sales from existing clients.
    To ensure maximum output from telesales staff
    Regular product performance reviews with members
    Assist suppliers to co-ordinate customer training evenings
    Identify new business opportunity with suppliers and members
    Resolve supplier and member queries
    Manage customer relationships through existing group structures complementing other departmental efforts
    Holds regular meeting with sales staff.
    Adhere to all sales policies, practices and procedures.
    Return monthly turnover figures to the Franchise Office
    Responsible for sorting out any account queries and collection for outstanding amounts
    Maintain Standards:

    Corporate image (Look and feel of shop) - Good knowledge of franchise interior / exterior layout
    Customer Service
    Franchise Growth:

    Identifying open areas
    Appointing new franchisees - involve Regional Councilor
    Effect cancellations and the execution thereof
    All paperwork related to the above
    Competitor Analysis:

    Be aware of developments in the area that may affect the franchisee's business - both competitor activities as well as trading opportunities
    Use of Price mirror sheets that PIA uses for all price comparisons and the follow up thereof
    Merchandising:

    Front of store merchandising for Midas stores according to corporate guidelines
    Workshop merchandising / suitable reception area for customers
    Franchise of the Year Programme:

    Complete management of the franchisee of the year program with a minimum 95% understanding of mechanics.
    Training of franchisee staff on the relevant FOTY tools such as CRM, Loyalty card etc.
    Training:

    Arrange supplier evenings to ensure that staff is correctly trained on product
    Offer technical training through ITTA & Bosch
    Local Marketing:

    Research
    Stock mix applicable to the area based on standard WEBBI reports
    Administer regional programmes - Mad Saturdays, store openings, etc.
    Supplier meetings/communication at the local level
    Administer local budgets
    Assist with the launch of new products/concepts at the local level
    Product support analysis by franchisee
    National Marketing:

    Be aware of all National specials and new products that are available
    Measure the success of all promotions
    Believe in the Midas concept, promote that belief at all times
    Value ads and national deals:

    Ensure franchisees as fully aware of all value ads and national deals and are making full use of each of them

    Qualifications:

    Matric Certificate/Grade 12
    Certificate or Diploma in Sales and/or Marketing will be an advantage
    Experience, Knowledge & Skills:

    Minimum sales experience of 5 years
    Ability to lead a team
    Good communication skills
    Computer literacy
    Independent, self-motivated and ability to work under pressure
    Professionalism
    In depth industry and product knowledge
    Analytically / figure inclined
    Excellent organizational skills
    High level of Emotional Intelligence

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Key Accounts Manager

  • Recruiter

    HotelJobs CC

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 22.000,00 monthly

  • Apply now

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