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  • Description



  • National Debt Advisors was recently voted the number one debt counselling company in the country. This is testament to the service we give to clients and the quality of the people we employ.

    NDA is an equal opportunity employer, committed to fairness, diversity and creating opportunities for our staff to grow.



    We offer amazing employee benefits (which includes product and intensive personal growth training), and our wish is to see our employees flourish, grow and attain personal financial freedom – which they can then pass on to our clients.



    National Debt Advisors does not house mediocrity and our employees are top class. We want you to soar and reach your full potential and we will reward you accordingly on your journey to becoming the best version of yourself.



    NDA is an employer of choice, and we currently have the following position available.

    Legal Team Leader Vacancy:

    The ideal candidate for the Legal Team Leader position would be an enthusiastic individual with a good self-discipline and a willingness to learn. An eye for detail and strong administrative skills are imperative. Candidates capable of working independently without supervision are preferred.



    Requirements:

    • Candidates must have Matric.

    • Candidates must have a clear ITC and criminal record.

    • Candidates must have a minimum of 6 months' administration experience.

    • Candidates must have a minimum of 6 months' Team Leader experience.

    • Candidates with an LLB degree will be at an advantage.



    Desired Qualities:

    • Team player

    • Good self-discipline

    • Good writing skills

    • Enthusiastic

    • Willingness to learn.



    Responsibilities include, but are not limited to:

    • Performance management of the agent within your department

    • Providing training, coaching, performance improvement plans for all agents within your department

    • Ensure that all agents are informed of any HR related changes.

    • Ability to motivate your team on team and individual level

    • Ensure excellence in customer service on all platforms and mediums.

    • Understand the department objectives and that in line with business objections.

    • Prepare all daily, weekly and monthly reporting on team performance set against targets.

    • Ensuring that each agent is fully understands their roles and duties and requirements.

    • To identify and report any training needs within the department.

    • To ensure that communication channels are managed effectively and with respect.

    • Ensure that all relevant HR related documentation is submitted electronically as well as manual submission to the department manager.

    • To ensure that QA control measures are put in place in order to ensure accurate completion of the work completed by agents.

    • Monitoring and call listen is required as additional monitoring with tools that has been provided by company.

    • Ability to solve problems and manage challenges pro-actively.

    • Understanding of the disciplinary procedures, HR process and code of conduct.

    • Manage time keeping and attendance

    • Team motivation

    • Targets, performance and Incentives

    • Follow the company rules and regulations and be an ambassador of the business.





    Please Note: Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within seven days, please consider your application unsuccessful for the specific vacancy you applied for. All applications sent to National Debt Advisors will go onto our database and once a suitable vacancy becomes available, we will be in contact with you.



    Job Type: Full-time

    Salary: R15 000 per month

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Legal Team Leader

  • City of Cape Town, Western Cape

  • Company

    National Debt Advisors
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    R 15.000,00 monthly

  • Apply now