Operational Support SpecialistWestern Cape

City of Cape Town, Western Cape 16 October

AtripleA Recruitment & Temps

  • Description

    Our client in the IT industry is looking for an Operational Support Specialist.

    Key responsibilities

    · Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems

    · Talking to users and gathering of requirements

    · Producing specifications for new or modified systems

    · Support clients in administer defects and incidents within the system production environment.

    · Implementations of new systems.

    · Follow up on testing defects

    · Support to other business areas and external teams

    · Strong administration skills.

    · Preparing user manuals, prepare functional descriptions and update existing documents

    · Good communication skills.

    · Will be required to interact with different companies.

    · Liase with clients and handle queries


    · Matric

    · Valid Driver’s License with own transport

    · Certificate / Diploma in Business Analyst

    · IT or Software experience

    · Working experience in a Bank Collections (e.g. Debit orders)

    · Working experience with Payrolls Collections

    · Analytical thinking

    · Willing to learn from other team members and value feedback

    · Ability to handle multiple assignments

    · Thorough understanding of the Bank Collections process

    · Must understand and speak English fluently

    · Attention to detail

    · Ability to meet deadlines and handle priority changes as circumstances dictate

    · Strong problem-solving skills

    · Able to work independently

    · Must be available immediately

    · Must be willing to work on pre-determined Saturdays

  • Number of vacancies: 1
  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Operational Support Specialist

  • Recruiter

    AtripleA Recruitment & Temps

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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