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Operations Assistant Manager

R 35.000,00 monthly City of Johannesburg, Gauteng 16 September

HotelJobs CC

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  • Description

  • You will be required to oversee the management of policy services, in conjunction with the Operations Manager, which includes Call Centre, Claims, Data Management and Premium Administration. This will include:

    Implementation of business strategies
    Ensure good governance, risk management and compliance
    Conduct KPI's for departmental managers, team leaders and supervisors and oversee performance assessments staff reporting into them
    Research, design & implementation of best practice customer-centric solutions in conjunction with the Operations Manager
    Check and authorize claims & refunds within the provided mandate, promptly and accurately
    Submit analysed monthly operations report and stats accurately and promptly
    Provide input for budgeting purposes & aid in the adherence to set budgets
    Sign-off on submission of leave/overtime on VIP ESS across Policy Services areas, ensure areas are sufficiently staffed at all times
    Minimum Requirements

    Previous management experience within the Insurance Sector with a focus on Funeral policies

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Operations Assistant Manager

  • Recruiter

    HotelJobs CC

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 35.000,00 monthly

  • Apply now

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