Order Processing Clerk

R 9.000,00 monthly Ekurhuleni, Gauteng 16 July

HotelJobs CC

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  • Description

    Must be excellent on the phone and have excellent computer literacy

    Check and overcome all potential issues with the order i.e. incoming stock after their requested delivery date, log stock requests when no stock is available to allocate to, payment requests and possible issues to address
    Make contact by phone with customers within 2 hours of a confirmed order
    Confirm with the customers if their order is ‘real’; products and quantities are correct
    Talk the customers through the start to finish process from when their order is placed including creating shipment, uploading proof of payment and tracking their deliveries once dispatched
    Confirm delivery details; date and address
    Record all call/email/notes to orders with details of the customer communication
    Assist customers with amending orders if they do not have access to a PC at that time
    Put all orders into picking once we are in receipt of payment and the order details are confirmed accurate
    Assist customers with creating returns and talk them through that process
    Contact customers if stock is arriving late that may affect their orders and generally keep them up to date
    Log technical reviews or general technical enquiries where necessary
    Log quality issues on the system re complaints of any post-order issue including miss-picks for the warehouse
    Log a delivery cost request to warehouse co-ordinator when necessary
    Re-issue proforma invoices when necessary

    To Apply
    Whatsapp Nicky on: 084 481 8867

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Order Processing Clerk

  • Recruiter

    HotelJobs CC

  • Province

    Ekurhuleni, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.000,00 monthly

  • Apply now

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