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Product Support Representative

R 17.000,00 monthly Capricorn, Limpopo 21 April

HotelJobs CC

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  • Description

  • Duties & Responsibilities To inspect all long and short term rental units on a
    quarterly basis. Take hourly meter readings of all units. Quote on any abuse
    repairs required to rental units. Sale of batteries, tyres, forks, general repairs
    to all units under the umbrella of Multi Franchise. Target new customers for
    sales, rentals. Following up and quoting on additional work required as
    applicable, from the job cards / service reports after every service and repair
    has been carried out. Manage the quality of Product Support services.
    Ensure compliance of support delivery and case resolution with stated
    service level agreements (SLAs). Track analyse and report metrics on client
    service levels. Contribute to customer service strategies and build and
    implement plans. Ensure the successful landing of new clients. Carrying out
    random inspections on customer’s equipment after service and repairs has
    been completed. Submitting weekly reports accurately and on time. Desired
    Experience & Qualification At least 3 years’ experience in forklifts. Track
    record with customer retention and major accounts. Relevant computer skills
    including e-mail, excel, word and Power point.

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Certificate
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Product Support Representative

  • Recruiter

    HotelJobs CC

  • Province

    Capricorn, Limpopo

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 17.000,00 monthly

  • Apply now

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