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R 9.500,00 monthly City of Johannesburg, Gauteng 24 May

HotelJobs CC

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  • Description


  • Position location

    Johannesburg, South Africa

    Position reports to

    Head of Product Management

    Overview

    Responsible for the overall implementation, monitoring and maintenance of the product / application. This will include managing a regular reporting process at both the detail and aggregated level of implementation and client satisfaction updates. The Project Manager – Digital Products is further responsible for ensuring data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations and assisting in developing corrections to prevent reoccurrences.


    KEY RESPONSIBILITIES

    Collaborate with colleagues to ensure that high quality and value-based client relations are developed and managed
    Promote and maintain a client-focused mentality within the business unit.
    Digital Product development finalisation
    Ensuring effective internal and external communication. This includes reporting back to the Business Unit Head on opportunities for growth, issues and threats that affects or could potentially affect the product application and associated systems
    Conduct quality and effective Client and supplier training. Build training plans and follow up to ensure correct understanding and implementation of the application
    Contribution and adding value to ongoing product enhancement and development based on experiences, occurrences, client feedback and own ideas
    Process implementation and monitoring at each new client
    Process management at every implementation
    Training and management of external partners / implementations (e.g. 3rd party suppliers, client implementations, all external input partners using the application, etc.)
    Productising of operations system in terms of training materials and methods
    Reporting & analysis
    Client engagement and management of client expectations
    EDUCATION AND EXPERIENCE

    Diploma or Degree (preferable)
    Studies in Change Management, Supply Chain Management, Project Management, Marketing, Business Management or Information Technology would suit this role
    Project Management and/or Point of Sale Marketing Materials, Merchandising or Account Management experience highly advantageous
    Professional experience in the Print Industry advantageous
    SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, AND KEY COMPETENCIES:

    Project management
    Account management skills
    Excellent customer service skills
    Good numeracy skills to recognise and interpret both history and forecasts
    Ability to follow processes and manage projects from conception to delivery
    Agility to think pragmatically and methodically action and track projects and enjoy working with systems and technology
    Intermediate to advanced excel literacy
    Administrative skills
    Leadership and interpersonal skills and ability to manage staff
    Ability to stay calm, especially under pressure
    Ability to work collaboratively and be proactive
    Be mature in dealing with conflict and debate
    Solution driven thinker and adaptable
    Resourceful self-reliant and professional
    Highly efficient, organised and pays attention to detail
    Must be professional and presentable.
    Own transport (non-negotiable)
    Willingness to travel from time to time

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Certificate
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Project Manager – Digital Products

  • Recruiter

    HotelJobs CC

  • Location

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.500,00 monthly

  • Apply now

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