QR3319 Sales Assistants - Cape Town International Retail Brand in Western Cape - Quantum Recruitment

Quantum Recruitment

Quantum Recruitment has been providing quality and specialist staff solutions to the current markets. Industries of focus include Retail, Fashion, Manufacturing, Banking and Finance, IT, FMCG, Travel, Freight and Tourism Recruiter from sector Professional services, located in Gauteng, From 1 to 10 workers

    About this job ad 18 August


  • Negotiable
  • Province

  • Cape Town, City of Cape Town, Western Cape
  • Description

  • Our client a leading international brand is searching for Sales Assistants to be based in Cape Town. The successful candidate will be required to deliver exceptional customer service and achieve sales goals. The ideal candidate would be one who good retail experience preferably at a premium brand.
    Customer Service and Sales:
    • Deliver exceptional customer service at all times, across all sections and over the phone
    • Hosting and providing a memorable experience
    • Educating and informing customers on products and handling with passion and in depth knowledge
    • Actively sampling providing product knowledge and introducing products through discussion of taste profiles and ingredients
    • Awareness of daily sales budgets, actively upselling to increase customer transaction spend
    • Inform all customers of current instore promotions, events and directed information
    • Provide customers assistance in the selection of quality products, encouraging additional sales
    • Serving more than one customer at a time, acknowledging and communicating at all times
    • Multi task between completing store operational tasks and serving customers
    • Processing the customer orders through the POS, cash handling and credit card transactions
    • Own and manage individual tills, including counting floats and performing end of shift till procedure
    • Preparing big customer orders
    • Ensure complaints are addressed immediately by informing the Manager on duty
    • Develop a rapport with regular customers encouraging repeat business. Maintain a pleasant friendly atmosphere within the store at all
    Product Knowledge:
    • Comprehensive understanding of products including, but not limited to, product specifications, Product pricing, packaging and category performance knowledge
    • Comply with product management and handling procedures
    • Compliance to food and hygiene and safety standards practicing good hygienic practices
    • Work ethic to reflect the company values and standards as outlined in the Company Policies & Procedures. Lead by example ensuring a harmonious and productive environment
    • Record sampling and wasted products actively quality controlling products
    • Perform open and closing procedures, signing off checklist
    • Perform cleaning duties signing off checklist
    • Perform temperature readings signing off checklist
    • Maintain clean, tidy working areas at all times
    • Ensure all fixtures, glass cabinets and floors remain clean and tidy throughout the day
    • Ensure body language, mannerism; physical and verbal presentation upholds the company image and grooming policy
    • Accepting courier deliveries and confirming all items are received against invoice
    • Assisting in monthly stock counts
    • Unpacking, moving and restocking products
    • Using all instore equipment, machines and appliances
    • Work, health and safety
    • Comply with all work health and safety requirements
    • Report and damaged or dangerous equipment or property to management
    • Manual Handling
    • Repetitive lifting and moving of stock
    • Moving stock from storerooms to front of house
    • Matric
    • Previous experience in customer service
    • Previous experience in a similar retail environment
    • Customer Service
    • Sales skills
    • Ability to handle cash and credit card transactions
    • Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service.
    • Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
    • Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English
  • Driver's license: B
  • Availability for travel: No
  • Availability for change of residence: No


To see the complete contact information, please click apply now


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Ad summary

  • QR3319 Sales Assistants - Cape Town International Retail Brand in City of Cape Town, Western Cape

  • Recruiter

    Quantum Recruitment
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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