QR3335 Claims Data and Reporting Analyst in Gauteng - Quantum Recruitment

Quantum Recruitment

Quantum Recruitment has been providing quality and specialist staff solutions to the current markets. Industries of focus include Retail, Fashion, Manufacturing, Banking and Finance, IT, FMCG, Travel, Freight and Tourism Recruiter from sector Professional services, located in Gauteng, From 1 to 10 workers

    About this job ad 18 August


  • Negotiable
  • Province

  • Johannesburg, City of Johannesburg, Gauteng
  • Description

  • The role of the Claims Data and Reporting Analyst is to lead the strategic direction for the provision of management information for customers and the business to lead decision making leading to improved performance management and customer satisfaction.
    Key Performance Areas:
    • Contribute through provision of MI to organisational change decisions within claims through internal and external data sources
    • Identify the areas of the business where MI needs to be sourced, to monitor and analyse historical, real time and predicted performance of business area, in order to highlight trends, identify causes of underperformance and find opportunities for improvement
    • Facilitate and direct the production of appropriate management reporting for both internal and external customers to deliver transparency of claims performance against business goals and customer expectation/SLA
    • Interpret various sources of data and information to build business focused solutions that contribute to the successful delivery of the business goals of the business area
    • Analyses qualitative and quantitative data to produce a report that identifies trends for business improvement and potential solutions
    • Implement systems, models and practices to facilitate trends analysis and forecasting
    • Apply Risk & Controls Reporting processes at a strategic level for organisational units.
    • Submit, present and explain the resultant reports to the appropriate stakeholders
    • Specify and define MI solutions to monitor performance against plan and identify benefit.
    • Managing the work with IT through to delivery
    • Engage with other colleagues within the Claims
    • Collaborate with other Functions such as Underwriting, Finance, Actuarial and Sales.
    • Reports, informs regulatory or legislative bodies
    • Matric
    • Advanced MS-Excel Qualification
    • Completed or studying towards a tertiary qualification specialising in Informatics would be advantageous
    • 3 years+ in an analytical role
    • 3 years+ in the short term insurance industry
    • Experience within claims would be advantageous
    • Expert Knowledge of the insurance value chain and process
    • Proven track record in using data mining tools and data analysis
    • Reconciliation experience and a financial understanding
    • Intermediate SAS/SQL/XL/Business Object and DB construction skills
    • Good knowledge and understanding of database design and structures
    • Awareness of local regulatory requirements
    • Is able to effectively demonstrate track record in monitoring and providing performance data to support business goals and targets
    • Good report writing skills
    • Recognise the benefit of providing excellent customer service
    • Be able to demonstrate that in their previous experience they have gone the extra mile
    • Be able to articulate how to prioritise and work to deadlines
    • Desire to learn and be flexible to business change

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


To see the complete contact information, please click apply now


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Ad summary

  • QR3335 Claims Data and Reporting Analyst in City of Johannesburg, Gauteng

  • Recruiter

    Quantum Recruitment
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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