QR3753 Travel Claims Assessor - Johannesburg in Gauteng - Quantum Recruitment

Quantum Recruitment

Quantum Recruitment has been providing quality and specialist staff solutions to the current markets. Industries of focus include Retail, Fashion, Manufacturing, Banking and Finance, IT, FMCG, Travel, Freight and Tourism Recruiter from sector Professional services, located in Gauteng, From 1 to 10 workers

    About this job ad 18 August


  • Johannesburg, City of Johannesburg, Gauteng
  • Description

  • To process travel and related policy claims according to the prescribed procedures and protocols.
    Key Performance Indicators:
    Documentation/logging of Travel cases:
    All cases are collated and logged accurately
    Productivity, as measured by number of cases assessed, and compared to group norm:
    Assess and process between 15 to 20 claims per day depending on claim scenario
    Undertaking of activities aimed at increasing personal competence:
    When the opportunity arises, undertakes appropriate work-related activities beyond laid-down tasks for the job, with a view to increasing personal competence
    Actively working to familiarise him/herself with Travel policy wordings and rules/ client benefits and service provider information:
    Take time during shift or arrange time with team leader during/after shift to review Travel policy wordings and rules/ client benefits and service provider information
    Insure daily, weekly and monthly capture targets are met, also ensuring monthly follow up of claims are completed :
    Assess and captures all claims within 2 to 14 days ( dependant on client SLA's
    Handling enquiries from service providers, schemes and policy holders:
    Handing these enquiries within 48 hours and the escalating to Team Leader if the deadline cannot be met
    Taking on of ad hoc assignments
    Accepts all ad hoc assignments given to him/her; meets deadlines agreed to
    Minimum of 2 years working experience in short term or Travel claims
    Fluent in English and Afrikaans
    Working knowledge of Windows NT, MS Office, Lotus Notes
    Analytical ability and problem solving skills
    Ability to do manage time and tasks
    Positive, warm, friendly approach
    Ability to work independently
    Emotionally stable and able to work under stress
    Salary: Market related
    Please forward updated resume in MS Word with your application. Note; if no correspondence is received within 6 weeks of your application, please consider your application as unsuccessful.

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


To see the complete contact information, please click apply now


Similar ads

Ad summary

  • QR3753 Travel Claims Assessor - Johannesburg in City of Johannesburg, Gauteng

  • Recruiter

    Quantum Recruitment
  • Type of contract

    Permanent contract

  • Apply now

Related search