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QR3755 Travel Claims Supervisor Johannesburg in Gauteng - Quantum Recruitment

Quantum Recruitment

Quantum Recruitment has been providing quality and specialist staff solutions to the current markets. Industries of focus include Retail, Fashion, Manufacturing, Banking and Finance, IT, FMCG, Travel, Freight and Tourism Recruiter from sector Professional services, located in Gauteng, From 1 to 10 workers

    About this job ad 21 August

    Province

  • Gauteng
  • Description


  • Documentation/logging of Travel cases:
    All cases are collated and logged accurately
    Productivity, as measured by number of cases assessed, and compared to group norm:
    Assess and process between 15 to 20 claims per day depending on claim scenario
    Undertaking of activities aimed at increasing personal competence:
    When the opportunity arises, undertakes appropriate work-related activities beyond laid-down tasks for the job, with a view to increasing personal competence
    Actively working to familiarise him/herself with Travel policy wordings and rules/ client benefits and service provider information:
    Take time during shift or arrange time with team leader during/after shift to review Travel policy wordings and rules/ client benefits and service provider information
    Insure daily, weekly and monthly capture targets are met, also ensuring monthly follow up of claims are completed :
    Assess and captures all claims within 2 to 14 days ( dependant on client SLA's)
    Handling enquiries from service providers, schemes and policy holders:
    Handing these enquiries within 48 hours and the escalating to Team Leader if the deadline cannot be met
    Taking on of ad hoc assignments
    Accepts all ad hoc assignments given to him/her; meets deadlines agreed to
    Requirements:
    Ability manage a team effectively
    Minimum of 2 years working experience in short term or Travel claims
    Working knowledge of Windows NT, MS Office, Lotus Notes
    Analytical ability and problem solving skills
    Ability to do manage time and tasks
    Positive, warm, friendly approach
    Ability to work independently
    Emotionally stable and able to work under stress

  • Requirements

  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

******@quantumrecruitment.co.za

To see the complete contact information, please click apply now

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