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Receptionist - Receptionist

eThekwini, KwaZulu-Natal 14 February

Mvunonala Holdings

  • Description


    Objective: Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public and clients.
    Key Responsibilities
    • Receiving visitors professional
    • Ensure knowledge of staff movements in and out of organisation
    • Using appropriate greetings that is warm and welcoming
    • Showing empathy and understanding to difficult clients and act diplomatic and tactful.
    • Ensuring that the reception area is always professional
    • Responding diplomatically and tactfully to overfriendly "chatty" clients
    • Controlling background noise and the immediate environment
    • Ensuring all incoming calls are professionally answered and transferred to the correct department
    • Screening calls and obtaining the information required without being offensive
    • Taking messages and ensuring correct information is captured the first time
    • Maintaining control with multiple incoming calls
    • Projecting energy, friendliness and inspiring confidence with a positive voice tone
    • General administrative and clerical support
    • Receive and sort mail and deliveries
    Minimum requirements
    • Matric required
    • Minimum of 2 years previous experience working as a Receptionist
    • Minimum of 2 years’ experience working in an Insurance Industry
    • Computer Literacy - Microsoft Office knowledge is preferred
    • knowledge of customer service principles and practices
    • switchboard skills
    Competencies
    • Verbal and written communication skills
    • Professional personal presentation
    • Customer service orientation
    • Information management
    • Organizing and planning
    • Attention to details
    • Initiative
    • Reliability
    • Stress tolerance
    Mvunonala Holdings is an equal opportunity employer and appointments will be made in line with Mvunonala Holdings’ Employment Equity Policy. Please note that only candidates who meet the minimum requirements will be shortlisted. Please send your detailed CV to *********************** closing date 20th October 2017.

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Receptionist - Receptionist

  • Recruiter

    Mvunonala Holdings

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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