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Receptionists

R 12.500,00 monthly City of Johannesburg, Gauteng 5 October

HotelJobs CC

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  • Description


  • Responsibilities and Duties:
    Management and resolve customer complaints
    Sell products and place customer orders in the computer system
    Identify and escalate issues to supervisors
    Provide product and service information to customers
    Research required information using available resources
    Research, identify, and resolve customer complaints using applicable software
    Process orders, forms, and application
    Route calls to appropriate resources
    Document all call information according to standard operating procedures
    Recognize, document, and alert the management team of trends in customer

    Qualifications and Skills
    Grade 10 ,11, 12 or equivalent
    Proficient in relevant computer applications
    No experience needed , training is provided
    Knowledge of customer service practices and principles
    Excellent data entry and typing skills
    Superior listening, verbal, and written communication skills

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Receptionists

  • Recruiter

    HotelJobs CC

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Home Based

  • Type of contract

    Permanent contract

  • Salary

    R 12.500,00 monthly

  • Apply now

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