Remote Support Engineer.

R13k to 15k Neg plus Travel Allowance plus Pens

Ekurhuleni, Gauteng 27 February

Omnistaff (PTY) Ltd

  • Description

    Job Description: Remote Support Engineer
    Location: Germiston
    Expected Start Date: 01 March 2020
    • 13000 – 15000 ZAR per month/ 169K – 195K per Annum
    • Travel Allowance
    • Internal Training
    • Product Training

    Candidate will be required to support the Senior Project Engineer with the following duties:

    • Remote support to international clients with regards the following software: Gallagher,
    Avigilon, Assa Abloy, Capture Tech, IT Hardware and networking, etc.
    • Creating detailed diagrams of sites, wiring, termination, etc.
    • Build a database of equipment supplied & installed at various clients.
    • Maintain a database of equipment supplied & installed at various sites
    • Generate detailed reports of site hardware & software.
    • Generate system health reports of sites.
    • Maintain a data base of data sheets and supplier documents
    • Knowledge of various testing equipment – Multimeter, Network tester, etc.
    • Proficient in Fault finding
    • Able to multitask, prioritize, and manage time efficiently
    • Excellent verbal and written communication skills
    • Strong mathematical and technical skills


    Suitable applicants are expected to meet the following requirements to qualify:

    • 4-5 Years Gallagher Installation/ Commissioning
    • 4-5 Years Avigilon Installation/ Commissioning
    • 4-5 Years Networking IT related exposure – Vlan/ VPN/ Routing/ etc.
    • 4-5 Years AutoCAD/ Microsoft Visio or similar Exposure
    • 4-5 Years Electronic Security Installation/ Commissioning experience (Boom Gates, Gate
    Motors, Alarms, Access Control, CCTV, etc.)
    • Experience in use of VPN & Remote support software such as TeamViewer, Microsoft
    Teams, etc.
    • Microsoft Office (Word/ Excel/ etc.) experience.

    Product Knowledge
    • Gallagher
    • Avigilon
    • TOA
    • Assa Abloy
    • Centurion
    • Turnstar/ Imat Turnstiles & Booms
    • Electronic security – Sirens/ Strobes/ Motion Sensors/ Door contacts/ Vibration sensors/
    • Alcolizer (Centurion/ Lifeloc/ etc.)
    • Network Switches – Cisco/ HP/ Planet/ etc.

    Academic Qualifications Required:
    • Senior certificate (preferably Technical school)
    • Subjects: Math, Science, Technical drawing, Electrical/electronics
    • Gallagher Access Technician/ Engineer
    • Avigilon ACC 7 Certified
    • AutoCAD/ Microsoft Visio certified (or Similar) Not Required but beneficial
    • IT Courses (A+, N+ or similar) Not Required but beneficial

    General Requirements

    • Be able to travel to various countries
    • Travel for extended periods and on short notice
    • Valid Passport (Maxi X 2 if possible)
    • Best suited to a person who has travelled before or is single.

    For more information call Candace on (Click "apply now to" see contact details) or Email a comprehensive CV with full description of duties and reasons for leaving listed to ****

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 4
  • Driver's license: EC ,C1 ,EB
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Remote Support Engineer.

  • Recruiter

    Omnistaff (PTY) Ltd

  • Province

    Ekurhuleni, Gauteng

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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