Reservationist in Western Cape - Pro Placements Recruitment Agency

Pro Placements Recruitment Agency

Pro Placements Recruitment Agency was born out of the desire to give back to the community by helping candidates find jobs they are suitably qualified for.

'Fighting unemployment one placement at a time' Recruiter from sector Advertising / PR, located in Western Cape, From 1 to 10 workers

    About this job ad 21 August


  • Negotiable
  • Province

  • Cape Town, City of Cape Town, Western Cape
  • Description

  • A well-established company in the hospitality industry based in Century City is looking to employ a Reservations Officer.
    Responsibilities (including but not limited to):
    • To manage daily duties and time effectively
    • Go out into the field to do some sales/marketing
    • Communicate with guests
    • Make reservations via email and phone
    • Check on provisional bookings to confirm
    • Check payments/outstanding deposits
    • Follow up on vouchers for corporates
    • Forward vouchers to accounts and print copy for front desk
    • Ensure correct rates are entered
    • Ensure billing address is correct
    • Ensure all notes are recorded on Semper
    • Set up site visits/inspections to promote the business
    • Handle group bookings and be there to greet these guests personally – building relationships
    • Ensure no overbookings and accommodate as far as possible
    • Move rooms and upgrade where necessary
    • Push for targets and upsell where necessary
    • Ensure all emails are answered promptly
    • Complete weekly report in absence of the reservations manager
    Minimum Skills and Requirements:
    • Well-presented, efficient and attention to detail
    • Able to communicate in English - speak and write
    • Able to do shift work, weekends and public holidays
    • Experience with Semper or Opera booking system is an advantage
    • Social media experience would be an advantage
    Should you meet the above requirements, please send your full CV with a photo of yourself to **********************
    Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
    Follow us on social media for available vacancies and career tips, advice and motivation:

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No


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