Retail Sales Manager - Luxury Goods in Western Cape - NuCareers


NuCareers is a Consultancy specialising in headhunting, sourcing and recruitment of Financial Services, Office Support, Sales and Marketing, Construction and Building, Logistics, IT and Property professionals in the Western Cape & Gauteng. NuCareers has an extensive database and network of highly skilled candidates.

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Headhunters are recruiters who search for passive candidates to fill the positions. Passive candidates are the one’s who do not look for a change nor do they publish their profile online. These successful candidates are in high demand and are well settled and hide their identity. The Headhunter research companies and target these candidates through various Headhunting techniques and fill the positions. Recruiter from sector Human Resources, located in Western Cape, From 1 to 10 workers

    About this job ad 17 August


  • Negotiable
  • Province

  • Goodwood, City of Cape Town, Western Cape
  • Description

  • My client in Century City is looking for a Retail Sales Manager.
    Must have Sales Hunter qualities and experience managing a sales team, ideally in retail
    Cost to Company: R10 750 per month
    1.2% from R1 on rare coin and medallion
    Store sales:
    Double commission on sales exceeding the respective store’s monthly
    Target provided that they have met their individual Sales Target for the month. Incentives:
    There are monthly incentives linked to specific products sold and this affords the sales consultant the ability to earn more. They are known as SPIVs.
    Millionaires Club:
    There is recognition for stores who achieve over R1M per month per the Company quarterly periods.
    Staff are provided with Vouchers redeemable in the Mall. The value is equally shared amongst staff.
    The store gets a trophy and staff are awarded badges for their achievement. Winners Awards
    The staff within the top 3 stores re Sales Performance each get paid a reward of R500.
    Long Service Awards:
    Group Life Policy
    Medical Aid Membership
    Working Hours
    Employees are required to work 176 hours per month according to a roster. There is weekend work according to a roster which ordinarily follows the pattern of one weekend on and one weekend off. On their weekend off, they normally work the Friday morning and the Monday afternoon, which affords them a ‘longer’ weekend off. The Store must remain open during Mall hours as this is a prescription by the respective Malls. The Stores are staffed to meet this requirement. Staff receive shift allowances for hours worked between 18h00 and 06h00 as prescribed by the BCEA. Staff receive compensation for work on Sundays and Public Holidays according to the BCEA.
    Staff are only paid overtime if their hours of work according to the monthly Timesheet ‘cut-off’ period exceeds 176 hours and the overtime has been pre-approved by the HR Director.
    Why work here Learn about business – become commercially minded, great teamwork, warm and helpful staff, access to leadership and leadership support, client centric, entrepreneurship – responsive to changes in the market, work-life balance – best retail hours around!
    Values of the Company Teamwork, Professionalism, Continuous Improvement, Excellent Client Service Number of Stores 27 – national plus one store in Namibia. Four GfL stores. Training Receive Company Induction, Store Induction, In-Service training. Leadership training will be provided as identified according to the Succession Plan.
    Career Growth Next positions available: Regional Sales Manager. Organisational structure below shows growth opportunities for staff displaying leadership and sales capabilities:
     Motivates staff to achieve personal and the respective store’s Targets.  Ensures adequate staffing at all times.  Trains staff to sell.  Maintains client relationships and database management.  Focuses on new client acquisition.  Achieves own sales targets.  Acts as primary trouble shooter in the event of customer dissatisfaction.  Takes responsibility for the overall wellbeing and performance of the store.  Ensures that staff wear their name badges and are well-groomed at all times.  Ensures that staff are fully trained and equipped to optimise sales opportunities.
     Assists with the overall accountability of stock control in the store.  Ensures store compliance with Trade Exchanges and SafeGold Policies and Procedures.  Ensures that attendance registers, leave forms, or any relevant paperwork required for completion within the store, including by the staff, meets deadlines and Company prescriptions.  Ensures that equipment or systems are functioning properly e.g. computers, Pastel and CRM system, credit card machines, printers, telephones, alarm systems on doors and cabinets. Troubleshoots any problems to remedy defects without delay.  Takes dual responsibility for the banking of cheques and cash.  Assists with the training of all staff in the store on the administrative procedures e.g. ATP’s, copies of ID’s and passports, credit card and cash procedures etc.
    Store Supervision
     Develops sales plans as required within deadlines and prescriptions  Takes responsibility for the Store at all times.  Takes appropriate corrective action as deficiencies in staff and Store performances occur.
    Stakeholder Liaison
     Liaises with external entities for the Store e.g. ADT and RAM.  Liaises with centre management on any actions or incidents that require liaison with them.
     Complies and adheres to all instructions and responsibilities.  When on duty ensures that the housekeeping and display standards meet those stipulated by the Company.
    Competencies (Knowledge, Skills and Attitude)
     Tertiary Qualification would be preferable
     Sales experience in a luxury goods would be advantageous.
     Strong sales supervisory / management record or demonstrated capability in this regard
     Ability to develop a sales plan and implement it
     Goal orientated
     Strong team player
     Professional
     Strong Time Management skills
     Excellent verbal and written communication skills.
     Tenacity
     Drive
     Resilience
     Must be able to initiate and sustain focus to see things through
     Ability to follow up and follow through.
     Able to handle difficult clients and enquiries in a professional manner.
     Ability to adapt to rapidly changing environment.
     Strongly client centric
     High ethical intelligence
    Additional Requirements
     Ideally should stay near the respective mall.
     Must be willing to move to other stores if necessary.
     South African citizen.
    To apply, forward your CV and a presentable photo to the advertiser.

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Diploma /Bachelor's/ N6
  • Years of experience: 5
  • Language(s): English ,Afrikaans
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Retail Sales Manager - Luxury Goods in City of Cape Town, Western Cape

  • Recruiter

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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