Rooms Division Manager - DBN

eThekwini, KwaZulu-Natal 2 January

MJM Recruitment

  • Description

    Effective Leadership of the Rooms Division Department which includes Front Office, Housekeeping, Security& Maintenance.
    Must be able to coordinate with the Front Office Manager and Sales Department as applicable to maximize room occupancy, rates and profits.
    Ensure the required Rooms Division policies, procedures and administrative systems and controls are in place
    Day to day GUEST interaction to receive feedback and actively implement necessary action
    Forecast anticipated volumes of business and plan accordingly
    Overseeing and assisting in departmental stock takes
    Compilation of all Rooms Division reports
    Adherence to all company practices
    Involvement in the recruitment process of Departmental STAFF. Leading, training and motivating the TEAM
    Drive the hotel’s quality plan and ensure its implementation
    Involvement in the hotel’s disciplinary process, including initiating and chairing enquiries
    Rooms Divisions Manager will complete reasonable tasks as assigned by the General Manager.
    Update SOP manual for each department and update accordingly to new trends in the industry
    Grade 12
    National Diploma in Hospitality Management or similar qualification
    2 years’ experience in a Senior Hotel Management position
    Computer literacy including the following – Apex will be a distinct advantage; PlusPoint and MS Office
    Exceptionally well groomed and presentable
    Excellent communication skills, both verbal and written
    Extremely GUEST service driven
    Ability to work accurately under pressure
    Excellent planning and organizational skills
    Time management skills are essential

  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Rooms Division Manager - DBN

  • Recruiter

    MJM Recruitment

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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