Sales and Service Manager

City of Cape Town, Western Cape 6 December

MJM Recruitment

  • Description

    Required Qualification
    An appropriate recognized business degree at NQF level 6 .
    Professional Registrations 0
    4 years Financial Industry experience MINIMUM ROLE OUTPUTS
    Perspective: Finance
    Generic (an output or deliverable)
    Increase Net Profit
    Achievement of net profit growth for business
    Budget Control
    Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
    Perspective: Client Services
    Generic (an output or deliverable)
    Service Delivery
    Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    Client Relationship Management
    Manage existing clients and grow portfolio through making contact and generating leads
    Growth of Active Customer Account Base
    Manage the growth of active customer Account Base to increase client base
    Maximise Business Portfolio cross sell opportunities
    Maximise Business Portfolio cross sell opportunities and strengthen client relationships
    Achievement of Sales Team Targets
    Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
    Perspective: Process
    Generic (an output or deliverable)
    Operational Execution
    Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
    Corporate Governance Compliance
    Comply with governance in terms of legislative and audit requirements
    Achievement of Team Sales Efficiencies
    Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
    Research - competitor analysis
    Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
    Campaign Management
    Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.· Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
    Sales Reporting
    Provide accurate and reliable sales statistics obtained form the Sales members and compile Sales reports and dashboards
    Perspective: People
    Generic (an output or deliverable)
    Personal Development
    Manage own development to increase own competencies
    People Management
    Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve
    Efficiencies and increase competencies

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Honours Degree / Post Graduate Certificate /N7
  • Years of experience: 4
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Sales and Service Manager

  • Recruiter

    MJM Recruitment

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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