Service Controller - Office Automation in Western Cape - We Outsource (Pty) Ltd

We Outsource (Pty) Ltd

We offer a wide range of recruitment and staffing solutions. Quick, easy and hassle free!
Being privately owned, we are able to provide a level of personalised service and that means you’re more likely to find us efficient, friendly, honest and, above all, able to provide you with exactly what you need
Even though we are based in Cape Town we do recruit Nationally. We are a Generalist Agency specialising in Companies rather than a specific industry. Our expertise include, but are not limited to: Office Services, Administration, Finance, Sales & Marketing, Logistics & Technical positions. Recruiter from sector Professional services, located in Western Cape, From 1 to 10 workers

    About this job ad 27 December


  • Negotiable
  • Province

  • Milnerton, City of Cape Town, Western Cape
  • Description

  • Overall responsibility:
    Managing installations and ordering parts/equipment
    Managing CRO process
    Assign technical department to relevant CRO
    Invoicing of all parts and devices related to CRO process and customer
    Process purchase orders to suppliers
    Ensure GRV process is up to date
    Dealing with customer relations & liaising with customers
    Identifying customer problems & assign relevant support team
    Quoting on toners, Spares and Call outs
    Ordering of relevant parts and equipment
    Liaising with couriers on all deliveries
    Manage customer deliveries
    Ensure customer satisfaction with regard to service delivery
    Ensure stock control system is up to date
    Ensuring all stock is invoiced
    Manage customer account queries
    Load service contracts
    Key areas of responsibility:
    Managing installations and ordering of equipment/spares
    All customer transactions including national customer base
    Loading of contracts
    Invoicing to customers
    Cancellations of contracts
    General: Any additional responsibilities as assigned or requested by the company
    Required Qualifications:
    Strong sense of customer service
    Good organizational skills
    Experience in a good technical environment of all office equipment
    Computer literate
    Minimum of 4 years’ experience in servicing of all office equipment
    Good communication skills
    Ability to communicate technical information to non-technical audiences
    It would be preferable for the candidate to have Fincon
    experience and familiar with Toshiba copiers or from office automation

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English ,Afrikaans
  • Availability for travel: No
  • Availability for change of residence: No


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Ad summary

  • Service Controller - Office Automation in City of Cape Town, Western Cape

  • Recruiter

    We Outsource (Pty) Ltd
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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