Service Delivery Manager in Gauteng - Ubungcweti Management Services

Ubungcweti Management Services

UMS is a young, dynamic Professional Services provider. It was founded to provide the solutions business need to successfully assess, plan, manage, and implement their strategy, projects and operations. UMS is a 100% black female owned SMME consisting of HDI (historically disadvantaged individuals) specialising in Consulting, Training and Recruitment to all types of businesses. We offer IT and non-IT: Management Consulting Strategy Operations Specialised Recruitment Contractor Temporary Permanent Placements Training and Educational Seminars Instructor-led training (ILT) Courseware E-learning Home study Self-paced learning UMS Delivering Future Solutions Now Recruiter from sector Professional services

    About this job ad 14 August


  • R 6.500,00 monthly
  • Province

  • Johannesburg, City of Johannesburg, Gauteng
  • Description

  • Building strong partnership relationships with candidates
    Meet with candidates regularly
    Conduct performance appraisals for candidates
    Schedule client maintenance and ensure appropriate quality checks have been completed.
    Manage Client projects and oversee implementations for on time delivery
    Review service failures and produce incident reports when required
    Produce and maintain service improvement plans with candidates provided
    Ensure appropriate documentation is in place for specific support requirements
    Organise and chair monthly/quarterly service review meetings
    Identify opportunities for growth and pass leads to Account Executive
    Produce ad-hoc reports when required.
    Minimum Requirements:
    Matric certificate
    MS office
    Relevant certifications
    2 references
    Job Type: Full-time
    Required education:
    Required experience:
    Sales And Management: 2 years
    Required language:
    Required licence or certification:
    Driver's License
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  • Number of vacancies: 3
  • Requirements

  • Minumun level of education: Certificate
  • Years of experience: 1
  • Language(s): English
  • Driver's license: B
  • Availability for travel: No
  • Availability for change of residence: No


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