Service Delivery Manager

R 6.500,00 monthly City of Johannesburg, Gauteng 20 December

Ubungcweti Management Services

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  • Description

    Building strong partnership relationships with candidates
    Meet with candidates regularly
    Conduct performance appraisals for candidates
    Schedule client maintenance and ensure appropriate quality checks have been completed.
    Manage Client projects and oversee implementations for on time delivery
    Review service failures and produce incident reports when required
    Produce and maintain service improvement plans with candidates provided
    Ensure appropriate documentation is in place for specific support requirements
    Organise and chair monthly/quarterly service review meetings
    Identify opportunities for growth and pass leads to Account Executive
    Produce ad-hoc reports when required.
    Minimum Requirements:
    Matric certificate
    MS office
    Relevant certifications
    2 references
    Job Type: Full-time
    Required education:
    Required experience:
    Sales And Management: 2 years
    Required language:
    Required licence or certification:
    Driver's License
    We have set up application questions for your job.
    You have requested that Indeed ask candidates the following questions:

  • Number of vacancies: 3
  • Requirements

  • Minumun level of education: Certificate
  • Years of experience: 1
  • Language(s): English
  • Driver's license: B
  • Availability for travel: No
  • Availability for change of residence: No

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