Shift SupervisorSupervisor with hospitality experience

Eastern Cape 3 July


  • Description

    Shift Supervisor Required

    An Exciting opportunity exists for a Shift Supervisor in the FMCG Sector, in the Jeffreys Bay area.
    If you have a good head for business, the skills to motivate others and the drive and energy to succeed, a career as a fast food restaurant Shift Supervisor could be for you!
    Reporting to the Restaurant General Manager, the successful incumbent will be responsible for supervising team members with respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and assist the Assistant Restaurant Manager/Restaurant General Manager as requested.

    Main Purpose of the Job:
    Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve Assistant Restaurant Manager's/Restaurant Manager's when required to do so.

    • Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all
    employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy,
    Maintenance, Product and Speed of Service.
    • Manage shifts in accordance with Company policies and procedures including directing the activities of
    employees in maximising sales, operating efficiency and profitability.d
    • Allocate responsibilities to each employee on shift and monitor performance accordingly.
    • Ensure that all employees follow correct maintenance procedures in accordance with the established
    maintenance roster and advise RGM of any repairs or maintenance required.
    • Ensure that controls and procedures are implemented to protect the safety and security of employees,
    customers, property, and company funds are maintained by all employees on all shifts under
    • Report to the RGM/RM any aspects of employee relations, customer service, health inspection issues
    that are likely to affect the operation of the restaurant.
    • Assist the RGM/RM to implement restaurant training programmes for staff to enable them to maximise
    performance and realise their career potential.

    • At least three (3) years’ experience at supervisory level in a QSR environment
    • English proficiency
    • Numeracy proficiency
    • Computer skills: Knowledge of MS Office, including Word, Excel and Outlook
    • Financial acumen: Basic understanding of financial information

    Working hours
    • Hours of work are generally long, and shift based, and you should be willing to work evenings,
    weekends and on public holidays.

    Should you meet the stipulated requirements and you wish to apply for the advertised position, please submit your application by: 25 July 2019

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 3
  • Language(s): English
  • Driver's license: EB ,B
  • Availability for travel: Yes
  • Availability for change of residence: No

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Ad summary

  • Shift Supervisor

  • Recruiter

    KFC AKM Foods

  • Province

    Eastern Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary


  • Apply now

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