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Showroom Sales Assistants

R 9.000,00 monthly Nelson Mandela Bay, Eastern Cape 1 August

HotelJobs CC

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  • Description

  • To ascertain customers immediate need with regards to customer service and sales.

    Key Performance Areas

    Customer interaction through sales & service experience, process adherence and quality. Accounts/short deliveries/ replacements/pick up’s/irate customs/goods return’s/urgent orders

    Customer assistance with regards to instalment payments, query resolution, order processing, goods returned
    Cash Management aligned to policies & procedures
    Daily administration accurate and timeous aligned to company policies and procedures
    Customer Experience

    Ensure customers are attended to on entry to show room
    Ensure there immediate needs are ascertained, and assist accordingly
    Ensure customers are assisted at self -help kiosks
    Product and process knowledge retention

    Ensure that you are up to date with the catalogue and HomeChoice Products
    Ensure that you are up to date on offers and pricing aligned to catalogue
    Ensure that your system knowledge with regards to customer sales & service is up to date
    Visual merchandising & Housekeeping

    Support Visual Merchandising aligned to VM & Housekeeping protocols
    Ensure that Housekeeping is a priority and facilitated throughout the working day, at opening, and closing
    Spot checks on opening times
    Goods returns & Administration

    Manage Customer returns administration and stock returns to WFS /GR book audits
    WFS Feedback
    Catalogue stock management

    Ensure Catalogues are always readily available
    Ensure that you are up to date with Stock volumes advertised & promotions
    Assessment process completion

    Ensure that Assessments are documented on customers account.
    See that assessments are posted and collected timeously.
    Accounts/short deliveries/replacements/pick up’s/irate customs/goods return’s/urgent orders

    Assist customers with account queries

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Showroom Sales Assistants

  • Recruiter

    HotelJobs CC

  • Province

    Nelson Mandela Bay, Eastern Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.000,00 monthly

  • Apply now

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