Social Media Agent

R 16.000,00 monthly eThekwini, KwaZulu-Natal 19 September

JobScape

  • Description


    A large hospitality group is seeking a social media agent to add to their team.
    This challenging role will involve not only dealing with customers within the restaurants but also the Head Office Operations Team and Franchisees.

    Responsibilities will include:

    Monitoring online communications for all restaurant brands and implementing online reputation management response strategies.

    Applicants must be customer-focused, have an empathetic nature and the ability to work well under pressure whilst being a team player.
    The person will have to be reliable, of good health, and willing to work hard.

    The successful candidate will be extremely organized and self-disciplined.

    The ability to multi-task and manage pressure while being attentive to details is important.
    The successful candidate will need to work shifts, weekends and on public holidays as these channels are being accessed by customers 24/7.

    Having your own transport is advisable.

    Minimum Requirements:

    Matric with tertiary qualification in Social Media, Public Relations, Marketing and Journalism will be an advantage.

    A minimum of 2 years’ call centre experience

    Good telephone manner and a clear speaking voice
    A self-confident and friendly manner and the ability to handle pressure
    A good command of English and a second South African language – written and spoken
    Good listening, questioning and problem-solving skills
    The ability to multi-task
    Experience managing Social Media Pages
    Basic literacy in MS Word, Excel and Outlook required

    To Apply
    Whatsapp the keyword "JOB" to **********

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Social Media Agent

  • Recruiter

    JobScape

  • Province

    eThekwini, KwaZulu-Natal

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 16.000,00 monthly

  • Apply now

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