Social Media Customer Care Agent

R 9.500,00 monthly City of Cape Town, Western Cape 19 May

Important company in the sector

  • Description


    Min 1 years' experience - social media customer engagement/community management;
    communication skills - verbal and written;
    Administrative and organizational skills - attention to detail;
    Aptitude for problem solving and desire to see tasks through to completion;
    Strong analytical and numeracy ability;
    Strong understanding of social media platforms - Twitter, Facebook, Instagram and YouTube;
    Experience using Microsoft Office, especially Outlook, Excel and PowerPoint;
    Experience using social media workflow management tools – Social Studio, Sales force
    Applicant must live in Cape Town.
    Personal Skills/Attributes:

    excellent written and spoken English
    good communicator
    ability to communicate in other languages an advantage
    driven to excel and achieve
    highly adaptive - the industry changes rapidly, so ability to keep up is critical
    prepared to work long hours when necessary and to perform under pressure
    available to work weekends and evenings on a shift basis
    empathetic and patient disposition

  • Number of vacancies: 5
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Social Media Customer Care Agent

  • Province

    City of Cape Town, Western Cape

  • Work type

    Part Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.500,00 monthly

  • Apply now

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