Support Engineer

Cape Winelands, Western Cape 14 March

Hire Resolve

  • Description

    Job Information
    Location Recruitment Agency / Vacancy in Stellenbosch
    Salary R30k - R40k
    Job Type Permanent
    Education Degree
    Experience 3+ years
    Reference NBW101

    Job Description
    Situated in Stellenbosch? We are looking for stellar Support Engineers, with exceptional problem solving skills and good verbal and written communication skills. The ideal candidate must be willing to work within a fast pace environment and be self-motivated and have a passion for this position.
    • Support the production environment, upgrade, security, disaster recovery, hotcards, bins etc.
    • Setup and configure the Production environment (new sites, bins routing etc)
    • Ensure that communication channels are established with all clients at a technical level
    • Ensure that feedback is given to both management and clients
    • Investigating production related queries as raised by business or external parties
    • Ensure that adequate testing has taken place before implementing new systems or changes to existing systems
    • Setup and configure Disaster Recovery (DR)
    • Ensure that periodic tests are executed at the DR site
    • Ensure that failover procedures are documented and kept up to date
    • Ensure that all technical documentation is current and freely available
    • Ensure that all processes are documented
    • Test any new system releases / upgrades from Development
    • Ensure that a testing schedule and procedure is available
    • Set-up and maintain systems
    • Database management
    • Minimum 3+ years related experience
    • ACI products (Postilion real –time) experience essential
    • MSSQL, experience is essential
    • Linux experience advantageous
    • Business Analyst or project management experience advantageous
    • ACI experience
    Tertiary Education Requirements:
    • Matric
    • MCDBA or relevant course essential

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Support Engineer

  • Recruiter

    Hire Resolve

  • Province

    Cape Winelands, Western Cape

  • Type of contract

    Permanent contract

  • Apply now

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