Support Engineer

R 21.400,00 monthly City of Johannesburg, Gauteng 16 July

Bryte Insurance

  • Description



    Job Summary:

    The purpose of this role is to provide effective first line support against all external (client) and internal (employee) requests, which will include: Service requests; Issues & Problem investigations and resolution; Change Request fulfilment and Reporting against client and internal tasks or issues.

    The incumbent is responsible for monitoring, supporting and maintaining the Red Hat Linux server and Desktop operating systems and production environments, as well as the general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

    Qualifications:

    • Minimum Grade 12 or equivalent NQF level 4. • Tertiary qualification in Information Technology. • Professional certifications as appropriate (A+, N+). • Red Hat System Administration I (RH124) would be advantageous.

    Knowledge and Skills :

    • Understand Linux directory structures and command lines. • Intermediate understanding of a virtual server environment and networking. • Computer literate (Specifically: Excel/ LibreOffice Calc). • Good understanding of ITIL. • Knowledge of current trends in the field. • Good understanding of standard helpdesk support and client service practices. • Understand the impact of SLA on service support. • Able to prioritise and attend to several open issues at any one time.

  • Number of vacancies: 30
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Support Engineer

  • Recruiter

    Bryte Insurance

  • Province

    City of Johannesburg, Gauteng

  • Type of contract

    Permanent contract

  • Salary

    R 21.400,00 monthly

  • Apply now

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