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Support Technician in Gauteng - MJM Recruitment

MJM Recruitment

As the labour market diversifies and changes, it becomes increasingly difficult to recruit and develop staff in compliance with the various labour laws. MJM Recruitment takes pride in helping our clients to get through the many pitfalls that lay ahead, and by doing this we have become partners to various multi national organisations. MJM Recruitment has the resources, knowledge and expertise to provide a total staffing solution and has taken this opportunity to demonstrate its capabilities and customised services. MJM Recruitment will provide clients with an innovative and hi-tech solution to all resourcing requirements. By profiling positions into strategic competencies aligned to company visions, recruitment is accurate and successful. MJM Recruitment takes the clients culture into consideration when recruiting thus making social adjustments easier. MJM Recruitment has the expertise to provide the following recruitment services: •Temporary Appointments (Short-term, daily, weekly) •Bulk flexible appointments (Call Centre, Technical) •Outsourced Managed Services •Payroll Services (Weekly, Bi – Weekly, Monthly ) •Maid Services •Executive Placements (Search and Research) Recruiter from sector Professional services, located in KwaZulu-Natal, From 1 to 10 workers

    About this job ad 11 January

    Salary

  • Negotiable
  • Province

  • City of Johannesburg (JHG), City of Johannesburg, Gauteng
  • Description

  • Min Experience Required 1 - 3 Years Hard Skills 1
    Min Education Required Grade 12/Matric Hard Skills 2
    Qualification Required A+, N+ Hard Skills 3
    Employment Equity Yes Soft Skills 1
    Other Language Required 1 Soft Skills 2
    Other Language Required 2 Soft Skills 3
    Job Description Job Function
    -To provide IT Technical support and administration to the internal users of the company
    Job Requirements Job Related Knowledge:
    - Microsoft Office
    Essential
    Additional Requirements:
    Certifications:
    - A+/N+
    Essential
    - MCSA
    Essential
    - ITIL Foundation
    Desirable
    Qualifications Type Description
    -GRADE 12
    Essential
    Key Performance Areas
    Human Capital
    Development Activities
    -To ensure that all allocated and agreed development activities are successfully completed within the SI policy and procedure framework.
    Internal Processes
    IT Health Checks
    -To perform health checks on IT infrastructure as per policies and procedures prescribed on a daily basis
    Attend Support Calls
    -To attend to all support calls according to the prescribed procedure on a daily basis as logged in the relevant call logging system
    Vendor Health Checks
    -To ensure weekly health checks have been performed by the vendors according to the set policy and procedure
    Project Tasks
    -To attend to all project tasks as prescribed the project plan on a weekly basis
    Audit IT Infrastructure
    -To audit the end to end IT infrastructure as per prescribed policies and procedures on a quarterly basis
    Clean IT Infrastructure
    -To clean up the end to end IT infrastructure based on the audit finding on a quarterly basis
    Disaster Recovery
    -To participate in the annual disaster recovery test
    IT Support and Administration
    -To provide ad hoc IT support and administration as and when requested by the internal users and auditors
    Experience
    -Desktop Support Essential
    Competencies Required
    -Communication
    -Commitment to Personal Growth
    -Compliance
    -Networking and Connecting to People
    -Organising
    -Personal Resilience
    -Problem Definition and Analysis
    -Team Work
  • Number of vacancies: 1
  • Requirements

  • Minimum level of education: Grade 12 /N4 (Matric)
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Support Technician  in City of Johannesburg, Gauteng

  • Recruiter

    MJM Recruitment
  • Work type

    Full Time

  • Type of contract

    Other type of contract

  • Salary

    Negotiable

  • Apply now

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