Technical Support Agent

R 9.000,00 monthly City of Cape Town, Western Cape 3 July

HotelJobs CC

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  • Description

    Key Performance areas:

    Provide remote/telephonic support for Internet Connectivity, Wi-Fi, VoIP, ISP and other systems.
    Setup new routers and Wi-Fi access points for installation.
    Maintain a high degree of first-time resolution for support queries and adhere to all service management principles and SLA.
    Troubleshooting all services, including but not limited to ADSL, Fibre, Mobile Data, Hosting E-mails.
    Minimum requirements:

    Clear criminal record
    Excellent communication both written and verbal (English)
    Previous IT experience or qualifications
    Previous Call Centre experience advantageous
    Candidates with no work experience will be considered provided you meet the following requirements :

    Excellent command of the english language both written and verbal with an IT Certificate (min 6 months course)

  • Number of vacancies: 2
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

To see the complete contact information, please click apply now

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Ad summary

  • Technical Support Agent

  • Recruiter

    HotelJobs CC

  • Province

    City of Cape Town, Western Cape

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 9.000,00 monthly

  • Apply now

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