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Technical Support Agent

R 13.000,00 monthly City of Johannesburg, Gauteng 14 April

HotelJobs CC

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  • Description

  • The successful incumbent should have a matric certification, an IT-related
    diploma or degree will be preferable. Duties: Assisting clients with problems.
    Performing software installations and version updates. Setting up and
    monitoring SQL maintenance plans. Requirements: Matric minimum. IT
    diploma or degree (preferable or completing). Preferable with a minimum of
    one year's experience in a technical support centre. The successful
    candidate should have the following technical skills: SQL – good working
    knowledge (advance selects, inner join selects and updates, cursors, SQL
    maintenance plans, SQL monitoring and performance investigations). Good
    knowledge of Windows Operating Systems (Server 20XX). Understanding of
    websites and website installations (IIS and the structures and permissions
    therein). Understanding of network infrastructure. Attributes: Excellent
    problem-solving skills. Able to deal with customer over a phone –
    communicate clearly. Excellent communication skills in English (written and
    spoken). Must be willing to work hours as per our support schedule
    (weekends/public holidays/shifts/standby/after hours on a rotational basis).
    Good work ethic and ability to work within a team. Ability to learn new

  • Number of vacancies: 10
  • Requirements

  • Minumun level of education: Certificate
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Technical Support Agent

  • Recruiter

    HotelJobs CC

  • Province

    City of Johannesburg, Gauteng

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    R 13.000,00 monthly

  • Apply now

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