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Technical Support Consultant in Gauteng - Lightstone (Pty) Ltd

Lightstone (Pty) Ltd

Lightstone is an intelligent solutions company with strong, industry-specific expertise and core capabilities in data management, GIS, analytics and software development. We specialise in delivering integrated, online knowledge solutions, batch and real-time data quality solutions, and a broad range of geo-spatial and analytic projects to a range of property, business to consumer, government and financial services clients. We hire exceptional people and provide them with an environment where they can excel. Our non-corporate culture encourages flexibility, collaboration and innovation Recruiter from sector Computers / Software

    About this job ad 13 September

    Salary

  • Negotiable
  • Province

  • Centurion, City of Tshwane, Gauteng
  • Description


  • Role overview/purpose
    • To provide and maintain ongoing support to all users
    • Ongoing bug investigation and problem solving
    Qualifications
    • Basic IT qualifications needed.
    Experience
    • More than 2 years’ technical customer support experience (Solution training will be provided)
    • Languages:
    o Java Script
    o HTML
    o XML
    o SQL
    • System:
    o Microsoft Windows XP / 7 / 8
    o Linux
    • Telephone and email support to all dealers/customers
    • Management of corporate orders
    • Training
    • Initialise stock
    • Installation
    Technical Skills
    • Intermediary computer skills
    Non-technical skills
    • Ability to communicate fluently in English and Afrikaans
    • Excellent verbal and written communication skills, especially email and telephone etiquette
    A Lightstone Company Page | 2
    • Good listening skills
    • Good people skills
    • Patience
    • Able to be a good brand ambassador
    • Honesty
    • Positive outlook on life, work and other people
    • Attentive to detail and passionate about problem solving
    • Able to accurately estimate work required tasks, prioritise work and deliver to deadlines
    • Excited about learning
    • Able to think creatively outside the box
    • Ability to work well in a team as well as individually

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Trade Certificate
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Ad summary

  • Technical Support Consultant in City of Tshwane, Gauteng

  • Recruiter

    Lightstone (Pty) Ltd
  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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